This incident has been fully resolved. All services for the CMS Website Builder are operating normally, and our monitoring period has concluded without further issues.
We apologize for the interruption to your workflow and thank you for your patience while we worked to resolve this.
Posted Feb 18, 2026 - 19:36 CST
Monitoring
Our engineering team has identified the cause of the disruption and has deployed a fix to the affected server. We will keep this incident open in Monitoring status as we continue to ensure the system is fully stabilized.
Posted Feb 18, 2026 - 18:44 CST
Investigating
We are currently investigating a service disruption affecting a specific server within our CMS Website Builder infrastructure. Sites on the impacted server may fail to load and online forms and payment submissions are currently unavailable for affected sites.
This issue only impacts a subset of our customers. We are currently working to identify the root cause and will provide an update as soon as a fix is in progress.
Posted Feb 18, 2026 - 17:30 CST
This incident affected: Payments (Donation Forms) and Websites (Websites, Site Cache).